Travel Related

[sjh0006]

I just returned from my vacation and I had what I consider a disturbing series of events with Hertz.  I reserved my car through AAA and reviewed/printed the charges  which, after extensive research, were the lowest on line.  After waiting 20+ minutes for service, I was informed the charges were accurate from what I was quoted but then told that there would be an additional $200 charge on my card for “incidentals”.  When I presented my Visa card for payment I was then asked for my social security number.  When I inquired as to why, the agent said that as my card was a debit card and connected to a bank it was necessary for Hertz to review my credit report.

$200 Incidental charges on a rental car?  Handing out my my social security number?  In public?  Having some kid review MY credit report?  I don’t think so.  I'll go back to my old relaible company.  

[StephenW]

Hertz, and other rental car companies, have some strange policies when it comes to debit cards. In Hertz's case, the credit check and $200 incidental deposit (it should be returned at the end of the rental if there are no incidental charges) are required when using a branded Visa or Mastercad debit card.

I agree that I would not want my credit report pulled for something as singular as a car rental. But please understand this is Hertz's policy, not AAA's. Other rental companies may have similar policies.

[Clued-In]

For those who do not know, it is not a good idea to use a debit card for car rental. There are several good reasons; if you ever need to dispute charges, it helps; if you have extra benefits (like insurance perks) the credit cards often are better;  You don't get asked for more info.